- Manage projects including the implementation and usage of hardware and software
- Provide basic technical support
- Prepare FAQ and help page to resolve user’s enquiries
- Handle phone enquiries and email escalation, ensure first call resolution and answer basic “how-to” questions
- Coordinate the development of new solutions as assigned
- Support Card Printing
- General administration support, clerical works and ad hoc assignments
- Travel and accommodation arrangement
- Prepare sales quotations and reports
- Drafting letters and memorandums
- Support company functions/staff activities
- Enthusiastic for education market
- Achieve sales target
- Willing to help learning institutions, including K12 and tertiary education to develop professional strategic planning such as eLearning plans and solutions
- Initiate contacts and follow up sales opportunities
- Promote eLearning, eAdminstrative, app products and services to clients
- Handle sales enquiries and quotations
- Target-oriented. Generate forecasts and strategies for the education market.
- Work in office, visit clients of learning institutions and join marketing events
